First impressions are extremely important and receptionists usually have the initial contact with those who visit an office or company. They are also the ones who answer phones and verbally greet callers. They welcome guests making sure they are comfortable. They supply accurate information to telephone callers take down messages or transfer calls to appropriate parties. Receptionists set the tone for an organization. The specific duties of a receptionist depend on a number of factors including the size of the organization. If the company is small the receptionist may make travel arrangements as well as hotel and restaurant reservations for company executives managers or clients that visit the company. They may also contribute to the smooth operation of an office by scheduling appointments for company employees clients or even job applicants. In most cases receptionists handle the mail that comes into or leaves the office. In general receptionist jobs do not call for any formal educational background. However a high school diploma is usually required. Receptionists must have good communication and interpersonal skills and be able to learn new tasks quickly. Although many receptionists work full-time some work part-time on an hourly basis. Receptionist jobs are usually considered entry-level but those who perform well can often advance to other positions with greater responsibilities and higher salaries. The U.S. Bureau of Labor Statistics predicts that receptionist jobs will increase in the coming years. However because of new technology such as voice mail the duties receptionists will be expected to perform may call for more clerical and organizational skills. According to the website www.buzzle.com receptionists earn between $8.50 and $13.00 per hour. However receptionists that work in big business settings are sometimes paid up to $16 an hour plus bonuses.
|Education Required:||High School Diploma|
|Tasks:||Answers phones and transfers calls.
Greets and assists guests.
Manages the reception area.
Accepts and sorts mail.
|Also Called:||Telephone Operator